Wrongful Death Cases

Death cases are difficult for many of the people affected by them. The loss of a loved one’s income and no longer having that special person in you life are difficult …

Criminal Defense Cases

If the police are investigating or have arrested you, then you may need an attorney. Many times, an attorney can help you by presenting facts to the police or State Attorney’s …

Dog Bite Cases

Has a dog bitten you or a loved one? Even a tiny dog? In Florida, dog owners are almost strictly liable when a dog bites someone at their house, and if …

Comparative Negligence: Do You Know What It Means?

Florida is a “pure comparative negligence state” that allows someone who has been due injured to the negligence of another person even though the injured person is also partially at-fault. What …

My Car Is A Total Loss! Now What?

Total Losses: an Overview Few things frustrate insurance customers more than when their vehicles have been destroyed in a crash. Since most cars typically do not increase in value as they …

How Much Is My Injury Worth?

Personal injury clients are usually curious about how much money an attorney can get for them. While there are no firm answers to that pesky question, there are generally two principles …

Slip & Fall Cases

Slip and fall cases in Florida are very difficult to prove. Here is what the statute says: Premises liability for transitory foreign substances in a business establishment.— (1) If a person slips …

But I Have Full Coverage!

Actually, no, you don’t.

That’s because in Florida, there is no such thing as “full coverage.”

It’s an absolutely meaningless phrase both legally and practically.

In Florida, as of August 2013, the only required coverages are $10,000 in personal injury protection (“PIP”) and $10,000 in property damage (“PD”). That’s it, and that doesn’t go far. Many people, in fact, have $10K PIP and PD only policies, and they mistakenly think that they have “full coverage.”

I’ve even heard insurance agents–the people who sell these policies to the public!–use the phrase “full coverage” to refer to PIP and PD only policies. In reality, you can purchase every available type of coverage, including collision, comprehensive, extended PIP coverage, medical payment (“Med Pay”), bodily injury (“BI”), and uninsured motorist (“UM”) coverage, and you still may not be fully covered for an expensive loss. What matters more than having the different types of coverage is having the proper limits of coverage for each loss.

Let’s briefly examine each type of coverage and what each one covers. I’ll discuss the first-party coverages first:

PIP covers you and any passengers in your vehicle (unless they have their own PIP coverage) for the first $10,000 of your injuries in a loss. PIP covers the person, and if you own an operational automobile in Florida (meaning it runs or can easily be made to run–a flat tire doesn’t excuse you from having PIP coverage, for example), then you must as a Florida resident, maintain PIP coverage. The only time PIP coverage applies to a third-party is if you were to run over a pedestrian who doesn’t have PIP coverage. PIP coverage pays your medical bills at 80% and necessary services (if, for example, you needed to hire a housekeeper while you are injured) associated with a crash at 60%, regardless of your fault. You may also have up to a $1000 deductible on your policy, meaning you pay the first $1000, and then PIP pays your bills at the standard rates. Note that PIP applies to automobiles, not motorcycles and other vehicles. Using PIP, by the way, doesn’t increase your insurance rates. That’s another myth.

Extended PIP pays your medical bills at 100% and services at 80% (minus any deductible you elected). You can also buy extended PIP at higher amounts than $10,000.
Med pay is another “first party coverage” that protects you in a crash even if it’s your fault. Med pay only pays for medical expenses, not personal services or lost wages like PIP . While PIP and extended PIP do not cover motorcycles, med pay does (if you buy it). So do all the other first-party coverages we are discussing.

UM is another first-party coverage that pays for your injuries if an at-fault party injures you and doesn’t have BI coverage or doesn’t have enough BI coverage. If you only have PIP, and an uninsured driver hits you, guess how much money you get if you lose an arm? You get only $10,000 for your medical bills and lost wages. How much is your arm worth? Your life? Surely more than $10,000, correct? Buy as much UM coverage as you can afford.

Collision coverage covers your car if it is damaged in a crash. The only time collision coverage may cover another car is if you are driving a rental vehicle or someone else’s vehicle that doesn’t have collision coverage (or in rare cases, that person does have collision coverage but your deductible is lower than his, he can use your deductible amount and have your insurance company pay the difference between the two). The only crashes collision coverage doesn’t cover is animal impacts or intentional acts. (You cannot intentionally run your car into a tree and profit from it.)

Comprehensive coverage is commonly called “age of God” coverage. It protects against weather-related issues such as lightning strikes and floods, electrical and other fires not due to poor maintenance or your own acts of arson, and impacts with animals. These things are considered acts of God and unpreventable. It also compensates you if a thief steals your vehicle.
Now, let’s discuss BI and PD coverage:

BI coverage protects third-parties from your negligence or the negligence of others operating your vehicle (including motorcycles).

Most people realize that Florida is one of the few states that regards vehicles as “dangerous instrumentality,” and if you allow someone else to drive your vehicle, any negligent act that person commits is your responsibility. Never loan your car to anyone. You’re responsible for anything they do with your car.

In some cases, even if your vehicle is stolen, but you were negligent in how you stored its keys, you will be responsible for the thief’s negligence. Leaving keys where minors or thieves can access them is a huge liability, yet I have seen many cases in which keys were left in vehicles and the owners were found to be liable when the car’s thief injured someone.

Your BI coverage will always be “primary,” meaning that even if the person who is driving your car has his own BI coverage, you are responsible and your insurance coverage will pay for whomever the driver injures or damages. The driver’s own insurance would be excess, so if you have an insufficient amount of insurance coverage, his kicks in after yours is “exhausted.” Let’s say you have $10,000 of bodily injury liability insurance, and the person driving your car has $100,000 of bodily injury coverage. If that driver injures someone and that person has an injury worth $50,000, then your insurance would pay $10,000 toward that injury, and the insurance company for the guy driving your car would then pay $40,000 as the “excess carrier.”

PD covers third parties for their property damage. If you are at-fault in a crash, PD will pay for the other party’s property damage. Like BI. PD follows the vehicle it insures.

If someone driving your car injures someone or damages another person’s property, then your insurance rates go up, not the driver’s in most cases. Never loan your car to anyone. Never let anyone else drive your car. My wife doesn’t drive my car and I don’t driver hers unless it is absolutely necessary.

By the way, if your name is on the registration or title of a car, you’re responsible for whatever damage that car does or injuries it causes. Never co-sign for another person’s car loan. Never buy a car with someone else. My car is only in my name. My wife’s car is only in hers. I’m not responsible for her crashes–if any–and she is likewise not responsible for any of mine (unless one of us is driving the other’s car).

But what if you have all the different types of insurance coverage I mentioned?

That’s still not good enough.

The problem comes into play when you (or someone driving your car) injures a person or damages property in excess of your available liability limits or you are injured in excess of another driver’s liability limits. Despite the fact that you purchased every available coverage, you may not have sufficient insurance coverage. In other words, you aren’t “fully covered.”

Let’s look at a few scenarios:

You or someone else driving your car kills someone. Even if you have a million dollars of BI coverage, that probably won’t adequately compensate a person’s heirs for the death of a neurosurgeon in his prime earning years. If you have a lot of assets (real property, like multiple homes or liquid assets like cash), you should buy as much BI coverage as you can afford. Florida juries get real mad, for example, if you kill a cute kid. It’s a fact.

You or someone driving your car damages several expensive cars. You may think $100,000 can replace most cars, and you are correct, but what about more than one? I’ve seen South Florida crashes or huge crashes on interstates in which the property damage was simply mind-boggling. Crashes often involve several cars, and most cars today are worth over $25,000 new. If you destroy a luxury car, then you may be liable for over $100,000 in property damage. If you destroy more than one, then be prepared for some serious “sticker shock.” Even repairs to relatively common import cars like a BMW–especially those import cars with aluminum bodies–can be extraordinarily expensive.

Someone without any insurance severely injuries you. Reports vary, but statistics show that most people driving in Florida are woefully under-insured. A significant amount of them have absolutely no insurance. That’s scary. You should definitely have collision coverage unless you can afford to buy a new car with cash and your car is very old. You should also buy as much uninsured motorist coverage as possible. If you don’t have health care insurance, then you should buy as much extended PIP and med pay coverage as you can afford, too. Operations are very expensive: I had to have two very costly operations when a negligent driver rear-ended me in 2007. Luckily, I had purchased a lot of uninsured motorist coverage and had health care insurance.

In Florida, where sink-holes, tornadoes, and hurricanes are the norm, you should buy comprehensive coverage too! I’ve seen cars struck by lightning, cars catch on fire and burn nearby cars to the ground, and cars strike large farm animals and become total losses. I once had a customer when I was an insurance adjuster run over a squirrel and her car sustained several thousand dollars worth of radiator and fiberglass damage (that must have been a HUGE squirrel).

In closing, you can never have “full coverage” (simply because it does not exist), and if you look at your automobile insurance policy right now, you have probably failed to purchase many of the types of coverage I have discussed or did so at very low limits. The best you can do is envision the probable worst case scenario and buy as much coverage as you can afford to protect yourself in the event that worst case scenario occurs.

This is by no means all there is to know about insurance coverage and how it works. I literally spent years learning about the way insurance works and the laws governing it, and while that law changes in little ways almost monthly, I do know one thing that will never change:

You don’t have full coverage.

The hiring of a lawyer is an important decision that should not be based solely upon advertising. Before you decide, ask the firm to send you free written information about the lawyer’s qualifications and experience.

Wrongful Death Cases

Death cases are difficult for many of the people affected by them. The loss of a loved one’s income and no longer having that special person in you life are difficult things to handle.

Here is my advice if a negligent person kills someone you love:

First, before you handle your legal matters, please talk to a grief counselor or people who have been through what you are experiencing. You’ll need comfort that an attorney is not qualified to provide. Take care of yourself and your emotional needs. It’s important.

Next, call me for a free consultation. I’ll be honored to discuss your case with you and give you my honest opinion of it. If I feel the case has merit but I cannot take it, then I’ll refer you to other attorneys who might be interested in representing you.

Death cases themselves are not overly-complicated, but there are numerous issues with liens, probate, and setting up trusts that may come up. Experts may be required to testify about how the person’s death affects your financial future, for one, and other experts may be needed to prove other aspects of the case. Your attorney must know how to address these issues and deal with the insurance company to ensure you receive the full amount of compensation that you deserve.

If you are reading this page because you lost a loved one, please accept my sincerest condolences. This is likely a confusing and painful time for you, and no one can truly know how you feel.

Criminal Defense Cases

If the police are investigating or have arrested you, then you may need an attorney. Many times, an attorney can help you by presenting facts to the police or State Attorney’s Office that are in your favor early on in the investigation, but the longer you wait, the more difficult that can become, and the more likely it is that you may face trial. It is also important that your attorney have enough time to investigate the case himself.

There are two general categories of crimes in Florida:

Misdemeanors. These are crimes that can land you in jail for up to a year.
Felonies. These crimes mean you can go to prison for over a year.
There are a lot of subcategories within those two main categories, and there are aggravating factors that can turn misdemeanors, for example, into felonies.

You need to hire an attorney who knows how our justice system works.

I know the tactics and tools cops use. In fact, as a former police detective and criminal justice instructor at three Central Florida police academies, I taught cops skills ranging from interrogation techniques to defensive tactics. I know how cops operate on the streets, and I know how they should operate but far too often do not. Cops are not perfect, and they make mistakes. Sometimes, they act even violate a defendant’s Constitutional rights.

I worked assignments in Corrections, Patrol, Narcotics, Vice, and Property Crimes as a Florida law enforcement officer, and I investigated crimes ranging from simple thefts to complex homicides. My experiences as a Florida law enforcement officer give me great insight into how police officers and the State Attorney’s Office think and act.

I know how easy it is for almost anyone to get caught up in the criminal justice system and not know how to deal with it. My experience has shown me that it can happen far too easily. I know it’s embarrassing and stressful. No attorney can guarantee any outcome, but I’ll do my best to help you.

Dog Bite Cases

Has a dog bitten you or a loved one? Even a tiny dog?

In Florida, dog owners are almost strictly liable when a dog bites someone at their house, and if it happens in public, then it is strict liability. In other words, if you are someplace legally, the dog’s owner is at least partially responsible for your injuries. If the dog bites a child under age six, it doesn’t matter even if the child teased the dog. Some of the aggressive dogs that are most-prone to biting people aren’t the ones you’d expect. Look at this study, for example, that shows the Dachshund is the dog most likely to bite people.

Even small dogs are capable of delivering powerful, life-changing bites to people–especially children. Dog bites to your face are especially bad and often require corrective surgery.

Fla. Stat. 768.0755 tells dog owners about the liability they face if their dogs bite someone. Most people aren’t even aware the statute exists.

Dog bites can be horrible, and they carry a great risk of infection. Google “dog bites” and click on Google’s images menu, and you will see how truly horrific some of these bites can be.

If a dog has bitten you or yours, please call me for a free consultation from anywhere in Florida. Maybe I can help you.

Comparative Negligence: Do You Know What It Means?

Florida is a “pure comparative negligence state” that allows someone who has been due injured to the negligence of another person even though the injured person is also partially at-fault.

What this means is an injured person can collect the percentage of his damages for which he was not at-fault. Let’s look at a common scenario: The intersection crash.

Driver A is driving north on Crash Blvd approaching the intersection of Burn Blvd, Driver A has a green light but is traveling five miles an hour over the speed limit.

Driver B is driving westbound on Burn Blvd approaching Crash Blvd and has a red light, but since he is “sexting” his girlfriend, Driver B doesn’t notice the red light.

Driver A doesn’t notice Driver B’s car until it is in front of him. He “T-bones” Driver B’s car. Both Driver A & Driver B die.

The crash reconstruction shows that had Driver A been traveling the speed limit, both drivers would have lived. A jury finds Driver A 10% negligent and Driver B 90% negligent.

Both drivers have identical liability insurance policies of $100,000.00 each. What can their estates collect?

Driver A’s estate can collect $90,000.00 from Driver B’s insurance company. Driver B’s estate, though, can collect $10,000.00 from Driver A’s insurance company. That might seem unfair, but keep in mind that Driver B was only 90% at-fault, so he can collect the 10% for which he was not at-fault.

The hiring of a lawyer is an important decision that should not be based solely upon advertising. Before you decide, ask the firm to send you free written information about the lawyer’s qualifications and experience.

My Car Is A Total Loss! Now What?

Total Losses: an Overview
Few things frustrate insurance customers more than when their vehicles have been destroyed in a crash. Since most cars typically do not increase in value as they age, the person who has had an insurance company declare a car a “total loss” may have unrealistic expectations of what the insurance company owes for a total loss. Many people mistakenly believe that the insurance company owes them a new car. That is usually not the case.

What an insurance company is supposed to do is put you back into the same financial situation you were in before the crash, and whether you still owe five dollars or $5000 on your car’s loan means absolutely nothing to an adjuster, yet that too is one of the things that adjusters frequently hear: “I still owe $5000 on this car!” (It doesn’t matter.)

This guide will discuss some of the issues you can expect to encounter if an insurance company “totals” your car.

What is a Total Toss?
There are two types of total losses in the insurance industry:

The economic total loss. This is when the cost to repair your vehicle is more expensive than it is to merely pay for its actual market value (“ACV”). ACV is the price reputable dealers in your geographic area would charge for a car of the same make, model, and condition with all its options.
The structural total loss. This is a vehicle that is simply unsafe to repair. An insurance company does not want to put a vehicle back on the road that has been cobbled together due to fear of another party suing the insurance company because the unsafe vehicle caused a crash.
In almost all cases, if an insurance company declares your car a total loss, then you must surrender the car’s title and its “salvage”—the car itself—for parts. There are some exceptions to that, but we will discuss them later.

The Process
When your car is involved in a crash, an insurance adjuster will perform or approve an estimate. If it costs more to repair your vehicle than it’s worth, then the adjuster will seek permission to declare the car a total loss. Usually, a supervisor will have to approve the adjuster’s decision.

The adjuster will usually use software to determine your car’s value. NADA is the biggest supplier of that software. The software is supposed to be updated each month to account for fluctuations within the market, and if the adjuster doesn’t perform those updates, the value could be incorrect. Some non-subscription sites—NADA has one too—can get you close to that value. I recommend visiting three such sites to get an overall idea of what your car is worth.

The adjuster should take into account your car’s mileage, options, and its general condition. Adjusters sometimes miss options (or add options that aren’t on the car!), and these mistakes can either subtract or add value to your car.

The adjuster will compare the value of your car to its cost of repair. If the repairs cost more 80% or more of the car’s value, then in my experience, the adjuster will “total” the car. That’s because the initial estimate is always low. Once the damaged parts are removed, there is usually hidden damage.

If your car is what’s called an “obvious total loss,” meaning it has severe damage, then the adjuster will total it. Flood claims in which cars become totally submerged are one such type of obvious total loss. So are fires that engulf the engine compartment. I’ve seen cars that were little more than scattered pieces of twisted metal. The adjuster isn’t going to spend a lot of time writing that estimate. We called such cars “gas cap estimates.” In other words, the only good part left was the gas cap, so you just put that gas cap on another car.

Safety issues, of course, are very important to insurance companies. Insurance companies usually have very strict guidelines on how cars can be repaired. While your car’s damage may not look severe to you, the insurance company doesn’t want to risk repairing certain safety features.

Another issue may be the value of your car’s salvage. Let’s say your car’s repairs will cost 50% of its value of $20,000. That’s a lot of “wiggle room” for repairs even if hidden damage exists. But if the adjuster gets a salvage bid for $15,000 (it can occur with some makes of cars and motorcycles), then the economics make it more sensible to sell your car for its salvage. Guess what? The insurance company pockets the profit.

How to Get More for Your Car’s Total Loss
First, ask for the adjuster’s total loss figures. Are your car’s factory options listed on it? (Your after-market stereo probably isn’t worth as much as the original stereo unit.) If not, tell the adjuster.

Second, is the car’s mileage correct? Accidentally adding an additional digit to an odometer—I’ve done it myself—can really decrease a car’s market value.

Third, see if the software’s update time is listed on the paperwork. If the adjuster hasn’t updated his software, then you should ask him to run the update and do another evaluation.

Fourth, what, if anything, did the adjuster subtract for pre-existing wear and tear? Many times, these are an adjuster’s opinion, and you can negotiate with the adjuster to get a more favorable figure. Don’t try it, though, with badly worn upholstery or missing components. Those scratches on your bumper, though? Start negotiating!

Fifth, tell the adjuster about any new parts you put on the car. New tires add value. So does a new factory convertible top. Oil changes, though? Probably not, since that is part of your regular maintenance. New factory (or OEM) parts generally add more value than used or after-market parts.

Don’t be afraid to ask for more money if you can justify it. Adjusters need a reason to give you more money (they have file reviews that examine how well the adjuster performs, and in order to do well, an adjuster must justify every decision). Sentimental value means nothing: I once had a customer who thought his car was worth more because he had his first “date” with his wife in it. That probably means absolutely nothing favorable to the next buyer unless you are celebrities.

What if I Want to Keep My Car’s Salvage?
This is almost always a bad idea. You get far less for your settlement, and you still must turn over your car’s title to the insurance company, who turns it over to the state. You can rebuild the car and get a salvage (“rebuilt”) title, but that’s usually an expensive procedure and not worth it unless you have a rare car. The state will likely have to inspect the car and maybe even issue a new vehicle identification number (VIN) to it. In most cases, buyers will pay you a lot less for your car if it has a salvage title.

I advise you to let go of the car. The insurance company will sell it to a salvage dealer, who will either part-out the car one piece at a time (it is a thriving business model) or sell it on the secondary market where used-car dealers or overseas vendors will perform repairs the insurance company was unwilling to do. Most of the cars you see sold on “Buy Here—Pay Here” car lots come from salvage dealers. I’d avoid them if possible.

Exceptions to Turning Over Your Car to the Insurance Company
Many insurance companies will let you keep your car and its title if it is what is termed “basic transportation.” In most cases, it’s a vehicle that’s worth less than a thousand dollars. I’ve seen cars that we used to call “rolling total losses” that have been in multiple crashes.

Another option is to negotiate your car’s repair price. You may have to sign an agreement stating that you will accept X amount of money as your full and final payment for your vehicles’ damage. I’ve known people who have their own spare parts and can perform the work themselves, too.

One last thing you can try is to ask the adjuster the price difference between after-market, Like-Kind-Quality (“LKQ,” which means parts from a scrap yard), and OEM parts. Sometimes a difference of a few hundred dollars can make the difference between a repairable vehicle and a total loss. Quality after-market parts are usually much less expensive and come with a lifetime warranty. I’d use them myself. New and LKQ parts usually have a one-year warranty, but that may be changing.

Negotiating the Settlement Amount
Here are a few ideas to maximizing your total loss settlement:

  • Have proof of your car’s value. Don’t use secondary sources like CraigsList: They are absolutely no use. The people on those Websites are wishful thinkers who want to sell Yugos at Mercedes’ prices.
    Bring the adjuster receipts for any parts you’ve recently replaced.
  • Remember that the process is negotiable. Adjusters want to settle claims and not bicker for months about a few hundred dollars. Make your case and be firm about it.
  • Be honest and fair. You know your car better than anyone. If the air conditioner was broken before the crash, then be honest about it. Adjusters despise people whom they think are scammers.
  • Insurance fraud, incidentally, is a crime, so don’t commit it. I’ve seen adjusters write-off damaged and missing equipment when customers were honest about their car’s conditions.

In Closing
I hope this guide has helped you understand a little more about the total loss process. There is a lot more than I can discuss in the limited time and space we have in this guide. Some of these issues may also be state-specific. I practice personal injury law in Florida, where I was a claims adjuster for 10 years; so please, if you need legal assistance on this matter outside of Florida, contact a local attorney who is licensed to practice in your state.

The hiring of a lawyer is an important decision that should not be based solely upon advertising. Before you decide, ask the firm to send you free written information about the lawyer’s qualifications and experience.

How Much Is My Injury Worth?

Personal injury clients are usually curious about how much money an attorney can get for them. While there are no firm answers to that pesky question, there are generally two principles that determine a case’s value:
1. How much are the insurance company’s adjusters are willing to pay an aggressive attorney who knows how to negotiate prior to filing a lawsuit?

2. How much money will a jury award you after hearing a skillful attorney present your case to it?

First, let’s discuss pre-lawsuit negotiations.

Insurance adjusters control the checkbook, and they speak a different language than most attorneys. An attorney who doesn’t speak their language is often of less use to you than one that does.

Unsophisticated attorneys often discuss the law with adjusters while sending mountains of medical records—some germane; others, meaningless (my favorite example was a combination STD/pregnancy test result). Yet adjusters speak the language of risk and causation, not law.

Does the law factor into their payment decisions?

Yes, to a degree, but legalese can only get an attorney so far in getting you the best possible settlement. (No amount of legalese can tie the causation of a pregnancy or STD to an automobile crash except in the most unusual of cases.)

The attorney must be able to convincingly argue that the crash caused (or aggravated) your injuries and that the risk to the insured parties warrants giving you a certain amount of money.

Let’s look at two male claimants who are the same age—25—and both of whom are in roughly the same physical condition (no degenerative issues). Let’s also stipulate both were involved in exactly the same type of crash—a moderate rear-end collision—in exactly the same car with the same amount of damage, and both have the same type of lumbar herniation.

If the same adjuster evaluates those claims, why would one claimant get only $3500, and the other, $10,000?

The key here is the insurance company’s bodily injury policy limits and the attorney’s skill and aggressiveness.

If an insurance company only has $10,000, then that’s all it has to defend a case; therefore, an astute attorney can often get the entire $10K. It simply isn’t worth the RISK to an insurance company that a jury will award the claimant a verdict in excess of $10K.

Yet if the insurance company has a $25K bodily injury liability policy, it becomes harder to get more than $3500 for that lumbar herniation because the insurer has more money with which to defend its insured parties. The insurer is willing to gamble a little more, so the attorney has to be more skillful in his presenting his arguments. The more coverage an insurer has in its “war chest,” the more confident its adjusters and attorneys will feel.

The attorney must understand more than risk, though, to get more money; he has to understand how adjusters think about causation. Rear-end collisions and lumbar herniations are particularly fertile ground for an adjuster to make a causation argument.

What’s the big deal with this crash being a rear-end collision?

In rear-end collisions, the lumbar spine is the most protected area of the spine. Think of sitting in a rolling chair when someone pushes it suddenly from behind: The chair goes forward, and your body goes backward—at least initially—and your lumbar spine (the lower portion) doesn’t move much at all. That’s the same thing that occurs in a rear-end collision. In a rear-end collision, your lumbar spine is the most protected part of your spine. Conversely, in a rear-end collision, it’s the cervical spine is the most likely area to be injured. Cervical herniations are very common in rear-end collisions due to the “whiplash” effect.

In order for you to sustain a herniation, your spine must experience significant flex or compression forces that most experienced adjusters will argue cannot occur in minor to moderate rear-end collision.

There are many counter-arguments about risk coupled with causation that a good—not I said “good,” not “experienced” (there is a difference!)—attorney can make about any type of crash that can persuade an adjuster to pay more on a claim. A good attorney who knows how to politely negotiate and argue your case with an adjuster will almost always get you the best possible settlement.

What a trial attorney wants, though, is for an insurance company to refuse to pay its policy limits when the claimant has a serious injury that is clearly worth more than the policy limits. That way, the attorney can file a lawsuit, get a jury to award an excess verdict, and then the attorney can sue the insurance company for punitive damages for its failure to protect its insured. That tactic can turn a $10K case into one worth millions. (I’ve not yet been fortunate enough to get an adjuster silly enough to make that stupid a decision, but those are the cases that cost adjusters their careers and make insurance companies shudder. Those are the “Bad Faith” cases, and they deserve an article of their own.)

Let’s discuss, though, the language of jurors, because juries speak another language altogether.

Surprisingly, many attorneys don’t trust juries and hate the courtroom. The language juries speak concerns damages and liability. In other words, juries want to know who to blame for the plaintiff’s damages, if anyone, and how much money the jury should award for those damages.

In speaking this language, an attorney has to catch the jury’s attention and even entertain its jurors. Jurors typically don’t want to be in court, and if an attorney doesn’t explain things in a simple but interesting manner, then a jury probably won’t award the highest amount of money to a plaintiff .

Jurors often don’t understand damages, so an attorney must explain why a plaintiff needs the jury to award money and get jurors to see past their biases. Jurors, contrary to popular belief, don’t write big checks very easily. Defense attorneys and the insurance companies for whom they work have been very successful in convincing the public that everyone is out for free money.

In many ways, the attorneys are directing a play, and a boring play doesn’t capture a juror’s attention. Jurors need to feel right about giving a plaintiff large sums of money, so the plaintiff attorney’s job is to persuade and entertain. If you want to tell a trial attorney from a paper-pusher, choose three objects at random and ask your prospective attorney to tell you a story about them on the spot. If he cannot, then I think you should walk away and get a different attorney. I practice this trick every day to stay sharp.

The other thing that is difficult for attorneys is making the case about the client and not the attorney. Attorneys are generally intelligent people, and egos run high in my profession. Getting an attorney to subtract himself from any trial is something some attorneys simply cannot do, and that makes for a bad trial attorney. A jury doesn’t give a damn about the attorneys. If the jury is focused on the attorney, then they aren’t listening to the evidence. The attorney’s job is to present information to the jury in a compelling manner. Yes, there is showmanship involved, but that alone doesn’t bring home the bacon.

There are other issues that an attorney needs to address such as getting rid of bad jurors (although most attorneys think their job is to select “good jurors,” I don’t believe that’s true) and choosing credible expert witnesses who actually testify well.

There are also the in-between cases: Those are the cases in which an attorney may file a lawsuit, but the case will never go to court. That’s because if an attorney gets a bad adjuster who refuses to negotiate reasonably, the attorney can file a lawsuit to “punt” the claim to an insurer’s Litigation Unit. Once a claim is in litigation, a litigation adjuster must confer with the insurance company’s attorney to determine the cost of defense as well as the probable outcomes at trial. Some attorneys seemingly don’t realize that litigation adjusters often pay much more on claims because the risk matrix is far different. The focus becomes more about risk and potential cost than other factors. I have seen insurance company litigation adjusters pay 5X more than I would have paid as a casualty adjuster.

Some attorneys also attempt to scare adjusters by sending what are called “courtesy copies” of lawsuits and proclaim it is the adjuster’s “last chance to tender the policy limits.”

I see this tactic as a weak move. If the attorney hasn’t filed the lawsuit, then it is meaningless; moreover, if the attorney EVER settles a claim for less than the policy limits after sending the adjuster an unfiled lawsuit, then, in my opinion, he has proven himself to be a paper-pusher, not a trial attorney. Do some adjusters fall for that tactic? Of course they do. My response was always, “Call me when you have filed it.”

That’s because in order to file a lawsuit, an attorney must pay a filing fee (a few hundred dollars) and these days, file the complaint electronically. Interestingly, I know of attorneys who don’t have access to Florida’s E-filing Portal. If your attorney doesn’t have access to that portal, then he cannot file a lawsuit. What does that lack of access tell you?

I once had an attorney who sent me a courtesy copy of a lawsuit he claimed he was going to file if I did not tender our $25K policy limits on a claim. I declined to do so. He then called my supervisor and complained about me. My supervisor was on vacation at the time and didn’t get the attorney’s voice-mail for a week. In that time, the attorney sent me an angry letter calling me a miserable human being and stating I was what was wrong with the insurance industry. In that very angry letter, he also accepted my very first settlement offer. By the time my supervisor got that angry voice mail, the claim was settled, and that attorney was laughed at every time he blustered afterward.

The funny thing is, though, that attorney could have gotten the policy limits if he had (1) been a gentleman, (2) made the proper arguments (he didn’t negotiate, he threatened), and (3) actually filed the lawsuit. But based on that attorney’s conduct, I judged him to be a paper-pusher who didn’t pose much risk. His acceptance of the lowest end of my range (I still had lots more money I could have given him) confirmed my suspicions. I also hung his letter at my desk.

How much is your injury worth?

The answer depends on how knowledgeable your attorney is in the way insurance companies calculate risk. Does he know how to argue and negotiate with adjusters? Can he tell a compelling story about your case to a jury? Can he make the process about YOU and why you should get top dollar for your injury? These aren’t things attorneys learn in law school.

How much is your injury worth?

It depends.

The hiring of a lawyer is an important decision that should not be based solely upon advertising. Before you decide, ask us to send you free written information about the lawyer’s qualifications and experience.

Slip & Fall Cases

Slip and fall cases in Florida are very difficult to prove. Here is what the statute says:

Premises liability for transitory foreign substances in a business establishment.—

(1) If a person slips and falls on a transitory foreign substance in a business establishment, the injured person must prove that the business establishment had actual or constructive knowledge of the dangerous condition and should have taken action to remedy it. Constructive knowledge may be proven by circumstantial evidence showing that:
(a) The dangerous condition existed for such a length of time that, in the exercise of ordinary care, the business establishment should have known of the condition; or
(b) The condition occurred with regularity and was therefore foreseeable.
(2) This section does not affect any common-law duty of care owed by a person or entity in possession or control of a business premises.

What does this mean?
It means that the property must have some awareness of the issue and fail to correct the unsafe condition. If a freezer in the frozen food section has been leaking for a week, that’s one thing. If it suddenly leaks and no one has noticed it for a few minutes, then that’s another matter altogether.
In order for you to get compensation in a slip and fall case, an attorney must carefully gather and evaluate all your case’s facts, and then present a strong argument in your favor. Most slip and fall cases settle without an attorney filing a lawsuit, but if the injuries involved are serious, a lawsuit may be your best choice.

If you think you have been injured due to the negligence of a store or other commercial property owner, then call The Dillingham Law Firm today for a free evaluation.